Improve operational performance and reduced cost with Zoyto Services' Fulfillment and IT Solutions
"We commit to deliver perfect experience to your customers, from online shopping cart experience, to packages delivered to your clients by providing unequaled levels of service, flexibility, and reliability.”
--Chris Hollis, President/CEO
Ecommerce – made easier
Our mobile friendly ecommerce platform offers outstanding user interfaces, ease of management and an amazing variety of features and functions. And best of all, a Zoyto Services' ecommerce website is affordable and integrates easily into order fulfillment.
Custom Order Management
Our true value as a business process provider comes in our ability to tailor our system to meet your unique objectives. Identifying and defining specific variables in your business allows us to deliver exceptional service and gives you the confidence to know Zoyto Services will get the job done right.
Reverse Logicstics / Returns Management
We evaluate and mange each link in the reverse logistics cycle to optimize performance based on specific program parameters. The result is a turnkey reverse logistics program that addresses the physical, financial and informational aspects of the aftermarket customer service program.
Direct Selling / MLM / Party Plan
Zoyto Services developed ZSuite, a system specifically designed with the Direct Selling company in mind. ZSuite incorporates the industries customer service best practices and enables your organization to manage your customers purchasing experience throughout the entire life cycle.
Supply Chain Management
From order-to-cash through returns management, each step in the process creates opportunities to improve customer care. Zoyto Services has been delivering dependable, flexible and cost efficient SCM for over a decade. But we do more. We deliver solutions for you & your customers.
Led by senior managers, our Program Managers take ownership of your projects and are empowered to ensure the appropriate resources are deployed to deliver the desired results. Additionally we have stringent control measurements in place based on our approach to Total Quality Management and Lean Six Sigma practices.
Professional IT Services
We deliver industry-specific solutions backed by turnkey support that allows for rapid deployment, maximum flexibility & measurable performance.
IT is challenged to deliver improved efficiencies, quicker implementation cycles and greater flexibilities while maximizing cost effectiveness. We will help your organization deliver the results in a dynamic and increasingly competitive world.
Supply Chain Management
From order-to-cash through returns management, each step in the process creates opportunities to improve customer care. Zoyto Services has been delivering dependable, flexible and cost efficient SCM for over a decade. But we do more. We deliver solutions for you & your customers. Zoyto Services uses an analytical approach to assist in strategic supply chain design and drive process improvements.
Best of Class Customer Experience
Zoyto Services' diverse client base and market leadership means we are able to provide not just best of industry solutions, but a best of class Customer Experience!
Variable Cost Model
Upon engagement, you can begin taking advantage of the dollars you save when you transfer fixed costs of your current infrastructure to a pay-as-you-go model. While increasing the speed of going to market, you can make a greater investment into sales and marketing.
Speed to Market
In many instances Zoyto Services can get a program up and running within 4-6 weeks vs. 3-6 months for an in-house operation and that is essential to capturing market share.
Zoyto Services has the infrastructure to handle large volumes quickly, while taking advantage of operational efficiencies. This allows you to become proactive versus reactive!
By working with Zoyto Services' recognized experts, outsourcing allows you and your team to focus on your core business.
Economies of Scale
Infrastructure and technology convergence is expensive. Zoyto Services is able to disperse these costs over a broad client base, minimizing client exposure and maximizing customer experience. Typically by outsourcing, a client can save on average 30-35% versus developing an in house operation.
Zoyto Services' reporting systems provide for collection of virtually any type of data you require - either internal or external to our systems. This data can be mined and utilized for future marketing and operational initiatives.
Outsourcing fulfillment and call center services makes sense economically because we are focused on delivering specific business critical activities, (rather than trying to make little progress on many activities).