Order Management

Zoyto Services’ proprietary order entry and management software is an open architecture platform that allows us to capture virtually any type of order information desired.

Order Capture Entry

Zoyto Services’ proprietary order entry and management software is an open architecture platform that allows us to capture virtually any type of order information desired. The open architecture of the platform also allows the system to be integrated with different modules and systems. Ours is a powerful platform that conveniently manages the entire customer experience life cycle from order entry to order fulfillment giving you complete insight into the entire transaction process. This data is invaluable allowing marketers to quickly adjust their campaign efforts to maximize sales.

Order Fulfillment

Fulfillment is one of the most frequently outsourced business processes. It allows companies to focus on their core competencies while relying on the expertise and resources of an organization that specializes in fulfillment. However choosing the appropriate fulfillment service provider capable of meeting your specific requirements is imperative to a successful outsourcing experience. You need a company that understands your business requirements today plus has the ability to grow and change as your business does.

Zoyto Services is able to meet your current and future fulfillment needs. For over a decade we have been helping companies of all sizes by providing a broad array of fulfillment services for every business category including business-to-business (B2B), business-to-consumer (B2C), business-to-distribution center as well as business-to-government (B2G). We employ experienced, dedicated professionals and the industry’s most advanced processes to ensure responsiveness, flexibility and scalability.

Last year Zoyto Services shipped 6,231,373 items in 1,376,742 orders.

Fulfillment Done Right and in Real-time

To secure accurate and on-time delivery, products are tracked constantly via Zoyto Services’ integrated order processing system and warehouse management system. Data and reports, which are an acute part of your business, are readily accessible on-line and in real-time, through our secure Web-based system. This instant 24/7 access lets you know how your business is doing and enables you to make the appropriate decisions necessary to drive your company to its full potential.

Carrier Solutions

Zoyto Services’ fulfillment can meet your needs worldwide partnering with all major shipping carriers in order to assure your product is delivered to the customer in the most efficient matter. Our carrier systems are directly linked into our shipping carriers IT infrastructure, allowing us to identify the most economic as well as quickest delivery method available. We understand that on time delivery is part of the purchasing process and is crucial to your overall success.

Paperless Processing System

Zoyto Services’ 150,000 square feet warehousing facility, located in Houston, Texas, is equipped with state-of-the-art RF guns, utilizing the latest in picking technology. By using paperless technology, the stocker is directed to the proper location for inventory put away. The same analogy is being utilized during the order selection process. The order selector is directed to the proper location for the respective item picking.

Zoyto Services’ facilities are also laid out with narrow aisle racking systems, maximizing the facilities overall warehousing space. Swing-Reach trucks operating on wire guidance systems permit accurate and quick access to warehoused items. Front-end order processing systems are seamlessly integrated into our Warehouse Management System (WMS) allowing for quicker fulfillment turn times.

It is these technologies that offer Zoyto Services the necessary fulfillment scalability and order fulfillment accuracy that are needed to accommodate the complex fulfillment requirements of our Fortune 500 clients. With the current systems in place, Zoyto Services can fulfill thousands of orders per day (order quantities vary depending on order methodologies) with a maintained order fulfillment accuracy of 99.9%.

Our commitment is to fulfill any order placed prior to 2:00 PM CST the same day.

Summary of Services

  • System Integration
  • B2B and B2C Order Fulfillment
  • Order Data Conversion
  • Shipping Integration
  • Order Routing
  • Auto Waving
  • Rate Shopping
  • Back Order Management
  • Parcel and LTL Shipping
  • Order Add Ons
  • Order Exception Management
  • Pack Slip Customization